Terms and Conditions

Know our terms and conditions

TERMS OF USE

Please read these conditions of use (hereinafter "Terms") carefully before accessing, browsing, purchasing and/or using any part of this website (hereinafter "Site"). These Terms apply to all visits to and use of the Site, as well as the content, contests and services provided on or through it. By accessing and using the Site, you (hereinafter "User") declare that you fully agree with the Terms, as well as all other laws or regulations applicable to the Site. If you do not fully agree with these Terms, do not use the Site.

  • IDENTITY OF THE OWNER OF THE WEBSITE

GFCHIMEX owner of the Site is FÉNIX GROUP CHIMEX SAPI DE CV (hereinafter " GFCHIMEX "), domiciled at Av. Jaime Balmes 11 Polanco. Col. Irrigación, Miguel Hidalgo, 11510 Mexico City, Mexico telephone (+52) 55 5606 3742 and email address operation@bolaigoods.com

  • DEFINITIONS
    • – Consumer(s) or Client(s) : The natural or legal person who acquires or enjoys “The Products” as the final recipient.
    • “Information system or “Website” : It is the electronic commerce used to generate, send, receive, archive or process, in some other way, data messages in order to market “The Products”, the above based on the provided in article 89 of the Commercial Code.
    • “User” : Natural or legal person who only consults and/or uses “the Website” to obtain information about “The Products”.
  • LEGAL BASIS

This was prepared based on the provisions of articles 1794 to 1859 of the Federal Civil Code, articles 89 to 95 of the Commercial Code, articles 76 bis and 76 bis 1 of the Federal Consumer Protection Law and under the recommendation of the Mexican Standard NMX-COE-001-SCFI-2018, this to guarantee, transparent, inform and guide correctly, on navigation and transactions in " GFCHIMEX " and the Client .

  • ACCEPTANCE OF THE TERMS OF USE OF THE WEBSITE

These Terms regulate the use of the Site, its contents, contests and services that “ GFCHIMEX ” makes available free of charge to the public at this URL.

The use of the Website by a third party attributes the status of User and implies full acceptance by said User of each and every one of the conditions that are incorporated into these Conditions of Use.

The use of the “ Website ”, as well as the marketing and sale of “ The Products ”, will only be available to those with the legal capacity to contract, through themselves or through the corresponding guardian or legal representative. If you are using the “Website” as a legal entity (company or entity) you must be authorized by it to carry out transactions on behalf of said entity on the “ Website ”.

The User agrees to be solely responsible for any material published or submitted by the user. The User represents and guarantees that he or she owns or controls all rights to the documentation presented and that no use of said material by “ GFCHIMEX ” infringes or violates the rights of third parties.

The User agrees to defend, indemnify and hold “ GFCHIMEX ” and its affiliated companies, agents, representatives, employees, officers, directors, licensors, sponsors, partners, suppliers and contractors (collectively, the “Affiliates”) from and against any claims, liabilities, damages, costs and expenses (including reasonable attorneys' fees and legal costs) arising out of or in connection with any material posted or submitted by the user. “ GFCHIMEX ” reserves the right at any time and at its sole discretion, to delete, move or edit any material posted or submitted by the user. By participating in surveys, sweepstakes, contests or promotions on this site and/or requesting promotional information or product updates, the User accepts that “ GFCHIMEX ” may use their information for marketing, product development and promotional purposes.

The user accepts that “ GFCHIMEX ” may send emails in order to inform about news about products, services or for other purposes that “ GFCHIMEX ” deems appropriate. Information about the User will in no way be revealed.

In order to ensure commercial transactions on the “ Website ”, “ GFCHIMEX ” may carry out and/or establish security measures and/or mechanisms to verify the profile and/or data of “the Client”, through processes authentication such as:

  1. Login Email (or access): “ The Client ” must provide an email and personal information to log in to the website.
    B. Entry Password to the “ Website ”: The Client may enter the “Website” by using an alphanumeric password, said password will be for the personal and confidential use of “The Clients”. The protection and use of the password will be the responsibility of “ The Client ”.
    C. Verification of Associated Social Networks: “Clients” may enter the Website with the use of their profiles registered on any of their social networks.
    D. Verification of the Associated Telephone: “ The Client ” may enter the “Website” through the use and authentication of security codes or phrases generated on the mobile device or telephone associated with the Client's account.
    “ The Client ” may only use the “ Website ” for the marketing of “ The Products ”, so they are obliged to refrain from using it for illegal purposes or purposes contrary to what is established on this site, which are harmful to rights or of third party interests, or that in any way may damage, cyberattack, disable and/or hack with the aim of overloading or deteriorating the Website and/or the Products. It is the responsibility of “ The Client ” to verify the security certificate of the “ GFCHIMEX ” domain.
  • LIABILITY REGIME

Responsibility for the Use of the “Website”

The User is solely responsible for the infractions that may be incurred or the damages that may be caused by the use of the Website, leaving “ GFCHIMEX ”, its partners, group companies, collaborators, employees and representatives, exonerated of any kind. of liability that may arise from the actions of the User.

“ GFCHIMEX ” will use all reasonable efforts and means to provide updated and reliable information on “ the Website ”, however, “ GFCHIMEX ” does not assume any guarantee in relation to the presence of errors or possible inaccuracies and/or omissions in the Website. content accessible through this Website.

“ The User ” is solely responsible for any claim or legal, judicial or extrajudicial action, initiated by third parties against “ GFCHIMEX ” based on the use by the User of the “ Website ”. Where applicable, the User will assume any expenses, costs and compensation incurred by “ GFCHIMEX ” as a result of such claims or legal actions.

“ GFCHIMEX ” reserves the right to modify any content in whole or in part for any reason and the User waives any and all “moral rights” over and in relation to any User-generated content that has been submitted. By submitting User-generated content, the User represents and warrants that the content is an original production of the User and that it has not been published or distributed by any other person or entity in any form, and that it does not infringe or violate the rights of copyright, trademark, trade secret or other personal or privacy rights of any person or entity. If the content includes images and photographs of other people, in addition to your own, you represent and warrant that you have obtained permission from all persons who appear in that image or photograph to submit the content and for “GFCHIMEX” to use it on the “Website. ” ” as explained in this document. The User understands that “ GFCHIMEX ” may, without being obliged to do so, request the User and any other person who appears in any of its contents to sign documents to acknowledge acceptance of these terms.

“ GFCHIMEX ” will not be responsible for any damages or losses that may be caused by the use, reproduction, distribution or public communication of the images of the Users that are protected by intellectual property rights belonging to third parties, without the User having previously obtained from its owners the necessary authorization to carry out the use that it makes or intends to make. In this case, the User accepts that they will be solely responsible for any claim by a third party who claims to have rights over the Users' images. The User will hold “ GFCHIMEX ” harmless from any economic, patrimonial or any other claim made by the third party regarding any unauthorized use of the Users' images.

Compensation

The user agrees to defend, indemnify and hold “GFCHIMEX” harmless from and against any and all claims, losses, damages, liabilities, costs and expenses (including, without limitation, reasonable attorneys' fees and legal costs) arising out of or in connection with your use or misuse of this Site and the material or your violation of any provision of these Terms.

International use

“ GFCHIMEX ” makes no representation or warranty that this Site and its materials are appropriate or available for use in locations outside the United Mexican States. Access to this Site or material may be illegal in another part of the world, therefore, if the User decides to access this Site outside of the United Mexican States, they will do so on their own initiative and are solely responsible for compliance with the laws. local.

Modifications to the conditions of use

“ GFCHIMEX ” reserves the right to modify, develop or update, at any time and without prior notice, the Conditions of Use of this “ Website ”. The User will be automatically bound by the Conditions of Use that are in force at the time they access the “ Website ”, so they must periodically read these Conditions of Use.

Applicable legislation and jurisdictional competence

All controversies or claims arising from the interpretation or execution of these Terms of Use will be governed by Mexican law.

  • INTELLECTUAL AND INDUSTRIAL PROPERTY

All contents of the “ Website ”, unless otherwise indicated, are the exclusive property of “ GFCHIMEX ” or third parties who have authorized their inclusion on the Website and, by way of example, but not limited to, the graphic design, source code , logos, texts, graphics, illustrations, photographs, and other elements that appear on the Website.

Likewise, all trade names, brands or distinctive signs of any kind contained on the website are protected by the Copyright Law, Industrial Property Law and other applicable laws of Mexico, and are the property of “GFCHIMEX”, its subsidiaries. or third parties who authorized its use on the Site.

“ GFCHIMEX ” does not grant any type of license or authorization for personal use to the User of its Intellectual and Industrial Property Rights or any other right related to the Website and the services offered therein, except for those cases in which “GFCHIMEX” states otherwise.

“ The User ” undertakes to respect the Intellectual and Industrial Property rights owned by “ GFCHIMEX ” and to access the services of the “ Website ” solely and exclusively for personal and private use. Any unauthorized use of the Industrial or Intellectual Property made by the user grants “GFCHIMEX” the power to terminate the permission granted to access the Site.

“ GFCHIMEX ” is solely responsible for publishing the brands, trade names and distinctive signs on the Site, whether they are its property or those of third parties. Therefore, “GFCHIMEX” is only responsible for the Intellectual Property rights of which it is the owner.

“ The User ” acknowledges that the reproduction, distribution, commercialization, transformation and in general, any other form of exploitation, by any procedure, of all or part of the contents of this “ Website ”, except in expressly authorized cases, constitutes an infringement of the Intellectual and/or Industrial Property Rights of “GFCHIMEX” or the owner thereof. Likewise, the User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the “ Website ”.

  • ADVERTISING

Part of the “ Website ” may contain advertising content or be sponsored. Advertisers and sponsors are solely responsible for ensuring that the material submitted for inclusion on the “ Website ” complies with the laws that may be applicable in each case. GFCHIMEX will not be responsible for any error, inaccuracy or irregularity that may be contained in advertising or sponsor content. In any case, to file any claim related to the advertising content inserted on this website, you can contact the following email address: operation@bolaigoods.com

  • PROMOTIONS ON WEBSITE

The prices, promotions, availability and inventory of “ The Products ” that appear on “ Website ” are temporary and exclusive for sales on “ Website ”. In the event that a promotion applies to “Website” and to physical stores of “ GFCHIMEX ”, it will be duly announced in the media of the “ Website ”.

  • MARKETED PRODUCTS

Products offered on “GFCHIMEX” may be available through this site or in select GFCHIMEX retail stores in the United Mexican States. “GFCHIMEX” reserves the right to guarantee their availability, these will be available while supplies last or subject to a period of time, which will be informed to the Client. The technical specifications, configuration of your computer and your screen could affect the accuracy of the colors of the products offered on this “ Website ”.

All product descriptions, specifications, colors and prices are subject to change by “ GFCHIMEX ” at any time without notice. The prices that appear on the site are quoted in national currency and include VAT and are valid and effective only in the United Mexican States and are exclusive for this sales site on business days.

Products for sale on this site are for personal use, not for resale. “ GFCHIMEX ” reserves the right to limit the quantity of products purchased and refuse or cancel any order that it believes may violate any of these Terms, business practices, laws or policies.

No contract will exist between “ The User ” and “ GFCHIMEX ” in relation to any item until your order has been confirmed by “ GFCHIMEX ” and payment of the corresponding price has been credited by “GFCHIMEX”.

  • COMMUNICATION BETWEEN THE CUSTOMER AND COMPANY

When “ the Client ” uses “ the Website ” or sends: i) an email, ii) text message and/or iii) communicate through various electronic devices, by virtue of the marketing of “ The Products ”, The Client acknowledges and accepts that they will be communicating electronically with “ GFCHIMEX ”, so they may receive electronic communications from “ GFCHIMEX ” in various ways.

Therefore, “ GFCHIMEX ” must inform the “ Client ” in a timely manner, so that they can receive and apply in accordance with the promotions, offers, messages and other notifications that are sent or communicated by electronic means, in the interest of providing formality. legal to the communications made and generated by the use of the “ Website ”.

Likewise, “ GFCHIMEX ” informs the “ Client ” that the promotions sent by any means of communication will have the validity of the promotion to be applied within the body of the advertising established.

  • ACCOUNT CREATION

To make purchases on the Website, The Client must register to create an account (hereinafter The Account) providing certain personal information, which will be kept securely and confidentially. Within The Account, the Client may associate the payment method of their preference to make their purchases.

“ GFCHIMEX ” suggests to the “ Client ” that before saving their personal information they verify that it is correct. Therefore, it is the Client's responsibility to provide clear and true data, as well as to keep it updated in the Account. During the registration of the Account, “ The Client ” must generate an access password according to the procedure detailed in section A) of this section. Any unauthorized use of the password or account must be notified by “ The Client ” to the company immediately, since the company will not be responsible, directly or indirectly, for any loss or damage of any kind, resulting from the negligent use of The Account for reasons attributable to the Client.

  • TAX BILLING

The invoice will be issued by GFCHIMEX upon request in the month in which you make the purchase. If the customer requires invoice for their purchase, they will have to have the following information:

  1. Name or reason/company name to which the invoice will be invoiced.
    2. Purchase receipt (Billing Code).
    3. RFC (Federal Taxpayer Registry).
    4. Email.